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Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. Introduction

Welcome to SmileTaxiService.com (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide when using our website and booking our taxi services.

2. Information We Collect

We collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number
  • Travel Information: Pickup and drop-off locations, flight details, date/time of service, number of passengers
  • Additional Booking Details: Vehicle preferences, special instructions, optional messages

3. Purpose of Data Collection

We use your data solely for the following purposes:

  • Reservation Processing: Assigning drivers, confirming bookings, handling pickup logistics
  • Customer Support: Providing service updates, confirming or modifying reservations
  • Legal Compliance: Fulfilling obligations related to invoicing, tax reporting, and service documentation

We do not use your data for marketing, advertising, or promotional purposes.

4. Data Sharing and Disclosure

  • We do not sell or rent your personal data to third parties for marketing purposes.
  • Your data may be shared with trusted service providers (e.g., drivers, hosting platforms, payment processors like PayPal) only to fulfill your booking.
  • We may disclose personal information if required by law or legal obligation.

5. Data Retention

We retain your data only as long as needed to provide services or fulfill legal obligations. After service completion, data is securely deleted unless longer retention is required by law.

6. Security Measures

We apply industry-standard safeguards (e.g., SSL encryption, access controls) to protect your personal information from unauthorized access or misuse.

7. Your Rights

Under regulations such as the GDPR and CCPA, you may:

  • Access, correct, or delete your personal data
  • Restrict or object to data processing
  • Request data portability
  • Withdraw consent, if applicable

To exercise your rights, contact us at [email protected].

8. International Data Transfers

If your data is transferred outside your country (e.g., to Thailand or our hosting providers), we ensure appropriate safeguards are in place in compliance with international data protection standards.

9. Third-Party Links

Our website may link to third-party sites (e.g., demo, payment pages). We are not responsible for the privacy practices of those external websites.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Significant changes will be posted here, and the “Last Updated” date will be revised accordingly.

11. Contact Us

For questions about this Privacy Policy, please contact us:

Smile Taxi Service
 Email: [email protected]
Phone: +66-65-721-0217
Data Protection Officer: Suphansa R.